ePostman is paid for with a subscription in advance, by card — monthly, or annually at a discount with a 12-month commitment. This page explains how that works in practice. The binding wording is in the Recurring payment terms.
What you are paying for
You choose a package and a billing period during registration. Each package includes a number of invoices sent per month; receiving invoices is always unlimited and does not count towards the limit. Package prices for both monthly and annual billing are in the Price List.
With an annual commitment you pay once every 12 months at a reduced price, but the invoice allowance still renews every month — it is the payment that is annual, not the allowance.
When and how much we charge
| When | On the package renewal date — every month, or once every 12 months with an annual commitment |
| How much | The price of your package per the Price List |
| Extra | If you sent more invoices in a month than the package includes, the difference is settled — monthly, even when you pay annually |
| With what | The card you registered at the first payment |
You confirm the first payment during registration, and that is where you consent to recurring charges. Within 15 days of each settlement we send you an electronic invoice together with a transmission report.
When your card expires
We track your card’s validity and send you an e-mail 14 days and 7 days before expiry. You never enter card details with us — you enter the new card directly on the GoPay payment gateway. If the renewal from the expired card fails, we send you a payment link where you do that (see “When a payment fails” below).
When a payment fails
- The payment fails — we send you an e-mail. Your access stays and we may retry the payment, or ask you to update your details or use another payment method.
- If the payment still cannot be taken, we may temporarily restrict or suspend the paid features until the amount is paid.
Sending resumes immediately once a valid card is entered and the outstanding amount is paid.
How to cancel the recurring payment
Cancel the recurring payment in your profile, where that option is available, or by e-mail at sales@slovakodata.sk. Cancellation applies to future payments and any subscription already paid for stays active until the end of the paid period.
Cancelling future payments does not release you from paying for the Service you have already used.