# Contact details

URL: https://postman.slovakodata.com/help/en/pravne/kontakt/
Updated: 2026-08-16

Who operates ePostman, the registered address, and where to write with a problem or a billing question.

**ePostman** — the digital postman for electronic invoicing — is operated by
SLOVAKODATA, a.s. The operator's full identification and contact details are
below.

### Operator

| | |
|---|---|
| **Legal name** | SLOVAKODATA, a.s. |
| **Registered office** | Kutlíkova 17, 850 00 Bratislava – Petržalka, Slovak Republic |
| **Company ID (IČO)** | 31367763 |
| **Tax ID (DIČ)** | 2020344128 |
| **VAT ID (IČ DPH)** | SK2020344128 |
| **Register** | Commercial Register of the City Court Bratislava III, Section: Sa, Insert No. 617/B |

The company is a VAT payer.

### Contact

**E-mail:** [podpora@postman.slovakodata.com](mailto:podpora@postman.slovakodata.com)

Write to this address with questions about the service, technical problems and
billing matters. It is the only address we use to communicate with customers —
if a reply arrives from a different one, verify it.

When reporting a technical problem, include the `correlation_id` from the error
response and the time it occurred. That lets us find your exact request without
asking further questions.

**Never send us** a password, a `client_secret` or an access token. We do not
need them for diagnostics and e-mail is not a secure channel.

### Standing of the operator

SLOVAKODATA, a.s. is a **certified Peppol Access Point** and holds accreditation
from the Financial Administration of the Slovak Republic.

### Personal data

The company's privacy policy is available on the
[operator's website](https://www.slovakodata.sk/gdpr-ochrana-osobnych-udajov/).

Send questions about the processing of personal data to the address above.